Oliver in terms of how we can translate music to business I came across this article which I thought was rather interesting without knowing too much about the credibility of the source. It notes that tonality, repetitiveness and slow tempo can be relaxing. So as you translate that to business, in a setting driven by conflict, how can we use the same methods to structure our conversation? Using the right tone, speaking at a pace that can be understood and being consistent in message is something that relaxes people in music and business.
Here’s the article for reference if anyone is interested! I know a couple of you talked about music being more than entertainment and there is an undertone of that here. https://enlightenedaudio.com/psychoacoustics-and-science-relaxation-music